Technology

Context

The technology sector is growing as it fuels innovation and provides competitive advantage across all vertical sectors, in both consumer and enterprise markets.

Challenges

However, technology firms face a number of challenges:

New technologies and high customer expectations

• Customer expectations for speed, quality, and seamless experience are increasing

• Mobility is increasing, and platforms and devices are multiplying

New competition

• New entrants are leveraging the existing telecom infrastructure and deploying innovative business models and technologies, such as the Cloud

• The market value is being concentrated in the hands of the new digital giants

Operational issues

• Product lifecycles are getting shorter, supply chain more complex, and competition more international

• The co-existence of old and new technologies creates complex integration issues

Corporate development challenges

• Traditional hardware and software companies face obsolescence and consolidation

• Most startups are unlikely to gain substantial market share

• Technology acquisitions command high valuations, especially larger deals

Security and privacy issues

• Security and privacy issues are on the rise

Solutions

Organic Growth

Technology companies need to:

• Assess the impact of consumer, technology and competition trends

• Identify their maturity stage within the technology sector

• Define the strategy of switching to new products, services, and markets, such as cloud, IoT and AI, and enterprise

• Reinvent their business and monetisation model today, and at each technology, consumer and industry turn

• Tailor their offering, value proposition, and pricing, by precise segments

• Define their go-to-market strategy and delivery models

• Strengthen their online presence and engage customer across channels

• Adopt an incremental innovation approach

We can assist technology firms with their market and competition studies, growth strategy, and innovation.

Organisation Review and Operations Excellence

Technology firms should:

• Enhance their omnichannel presence and their service and product delivery

• Boost their supply chain and manufacturing performance through automation, robotics, IoT, and Big Data

• Reinforce their business processes such as marketing insights and pricing, using big data and real-time analytics

• Strengthen their software competencies, adopt Agile practices, and speed up innovation and product development cycles

• Restructure their operating model and their cost base

• Build a ‘supercharged’ organisation, transform their HR function, source new talent, and foster an innovation culture

We can help you review your organisation and improve the performance of your operations.

Digital Innovation

The digital tide can be turned into an opportunity. Traditional tech companies should:

• Rejuvenate their business models, leverage data across the value chain, and monetise it

• Develop a portfolio of digital and pioneering products and services, engage customers across channels, and enrich their experience

• Invest big data and real-time analytics, artificial intelligence, IoT, cloud and edge computing

• Build up their digital capabilities, and transform their business functions and operations

• Streamline and rejuvenate their IT

• Protect themselves and their customers from cybersecurity attacks, and respect their privacy wishes

We can help you define your digital strategy and shape your digital transformation programme.

Transactions

Technology companies should consider acquisitions and alliances with a view to:

• Enter adjacent markets

• Acquire capabilities in areas such as big data, IoT, AI, Cloud

• Source talent

• Diversify or consolidate

• They should also determine how to resist a hostile takeover.

We can help:

• Tech corporations study M&A trends in their sector, develop their M&A strategy, assess their acquisitions, and plan their post-merger integration

• Tech start-ups prepare for their VC funding rounds and their IPOs

• Private equity firms assess their targets and review their portfolios

Corporate Development

In order to increase their enterprise value, tech firms need to review their business assets and develop a cohesive finance and portfolio strategy.

We can help you identify the value-creating areas, review your portfolio, allocate your capital, and communicate with the stock market.

Regulation

Tech firms need to prepare for:

• Changes in digital regulation such as GDPR or Net Neutrality

• Anti-monopoly reviews

• IP court cases

• Complex contracts and licences

We can help TMT companies, investors, and regulators define their regulatory strategy.

Projects

Corporate Development

• European IT services company, corporate strategy

• RFID technology company, shareholder value analysis

Organic Growth

• Japanese IT multinational, market entry strategy

• UK printer market, Customer Preference Modelling

Transactions

• Large UK services company, transition planning of the acquisition of a major Indian FS BPO company

• Finance and HR Business Process Outsourcing group, assessment and valuation of strategic options

Digital Innovation

• Internet and telephony group, valuation of an internet media company

• Technology start-up, business planning & finance raising

• Tech startup assessment for angel investment community

Performance Improvement

• European IT Services Provider, financial control and reporting

• IT Services Company, Risk Analysis of an Outsourcing Contract with a Payment Service Provider

Clients

We can assist global corporations, startups, and investors, throughout the industry value chain, in both the B2C and B2B technology segments:

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